Last Updated: November 8, 2019

Remax Rental Advisors ("us", "we" or "our") operates https://rentaladvisors.ca (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection & Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email address ("Personal Information").

Information We Collect

We collect personal information that you provide to us when you interact with our services, including:

Phone Number: We collect your phone number if you opt-in to receive SMS communications.
Personal Details: Any information you provide, such as name, email, and contact preferences.
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

Sharing of Information

We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes. Your information may be shared with third-party service providers (such as SMS providers) to facilitate communication, but only as necessary for service delivery.

SMS Terms and Conditions 


Types of SMS Communications:
If you have consented to receive text messages from Rental Advisors, you may receive messages related to the following:

Viewing Booking
Viewing Confirmation
Viewing Cancellation
Viewing Rescheduling
Viewing Reminder
Viewing Feedback
Welcome/Thank You Messages
Emergency or Last-Minute Changes
New Listings Alert (Optional)
Follow-Up Notifications

Example: "Hello, this is a friendly reminder of your upcoming appointment with Mr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 12 SMS messages per week related to your [appointments/billing, etc.].
Example: "Message frequency may vary. You may receive up to 4 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from Rental Advisors in the following ways:
 

By texting us first
By submitting an online form

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.rentaladvisors.ca/
 

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:
Message and data rates may apply.
Message frequency may vary
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages @  https://www.rentaladvisors.ca/privacy-policy

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze the above.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that would be applicable to our business and/or services.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier.

Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security.

Changes to this Privacy Policy

This Privacy Policy is effective as of November 8, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page, will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us.